Help Desk

Creating an Account 1

• Why do I need to create an account?

OyeHelp Wallet 4

• How can I add money to my wallet? I want to talk to an Expert / Doctor.
• How can I check if the payment has been updated in my account?
• Do you take COD payments?
• I have paid/ recharged/ added money to my wallet but my balance is not showing the updated balance. What do I do?

Consulting a Doctor/ an Expert 6

• How do I consult a Doctor/ an Expert? On Phone / Video / Chat ?
• How do I consult a Doctor/an expert over the Phone?
• How do I consult an expert over Video?
• How do I consult an expert over Chat?
• I’m not getting a call back on my phone. Why?

View all 6

Managing your User Account 4

• How do I check my Account Balance?
• I have forgotten my password. How do I recover it?
• Can I receive calls on a number that is not registered with OyeHelp.com?
• Where can I check my past consultations/ usage history with doctors/ experts?

Refunds 1

• If I am not satisfied with the advice provided by the doctor/ expert, will I get a refund?