If you have been provided consultation services by the doctor/ expert, then you will not get a refund. If not, kindly inform us of the issue at support@oyehelp.com and we will look into the matter.


If you are unhappy with the advice being provided to you by the doctor/ expert you can choose to disconnect the call, and rate & review the doctor according to your experience. It is suggested that you also let us know which doctors are providing a poor experience and we will look into the same to be able to serve you better.