We give every doctor/ expert the option of offering a free 15 minutes session to new customers. If they have selected this option and you are speaking to this doctor/ expert for the first time, you will be able to connect with them without any balance in your OyeHelp Wallet for 15 mins. When 15 mins are over, your call / video / chat will automatically get disconnected.
If a doctor does not offer a free session, you will need to recharge your wallet in order to speak to them.
Free sessions allow you to
- Discuss the doctor's charges
- Discuss your problem with the doctor
- Evaluate if the doctor can help you with your problem